Mary Louise, Mary, ML … it doesn’t matter what clients call her, the fact is they sure love to call on her for dynamic insights. Why? Well… Perhaps it’s her lean Six Sigma Green Belt or her methodology around Theory of Constraints or maybe it’s her leadership training from Harvard and entrepreneurial successes including the launch of a new IPO out of MIT. Combined with her 25 years of Marketing, Customer Experience Strategy, and Customer Engagement across a variety of industries including Hi-tech, Automotive, Healthcare, and Education led to double digit revenue increases and cost savings and successful turnarounds. We think it’s all of that and, she’s just a super fun, cool person to hang around with.